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Frequently Asked Questions

Find answers to common questions about our platform. Get help with your account, listings, and more.

General Questions

What is this platform?

We are a comprehensive business listing directory that connects local businesses with customers. Our platform helps businesses increase their online visibility and provides customers with detailed information to make informed decisions.

Is it free to browse listings?

Yes! Browsing, searching, and viewing business listings is completely free for all users. You can search by category, location, ratings, and more without creating an account.

How do I contact a business?

Each listing displays the business's contact information including phone number, email, website, and physical address. Simply click on the contact details to call, email, or visit their website directly.

For Business Owners

How do I create a business listing?

Creating a listing is easy:

  1. Register for an account
  2. Choose a subscription plan
  3. Add your business details, photos, and hours
  4. Publish your listing

Your listing will be live immediately and visible to thousands of potential customers.

What subscription plans are available?

We offer several plans to fit different business needs:

  • Basic: Perfect for small businesses ($29/month)
  • Business: Great for growing companies ($49/month)
  • Premium: Advanced features for larger businesses ($99/month)
  • Platinum: Enterprise solution with unlimited features ($199/month)

View detailed pricing

Can I update my listing information?

Yes! You can update your listing anytime from your dashboard. Changes include business hours, photos, pricing, contact information, and more. Updates are reflected immediately on your public listing.

What analytics do I get?

Your dashboard provides comprehensive analytics including:

  • Total views and unique visitors
  • Click-through rates (phone, email, website)
  • Peak engagement hours
  • Visitor location data
  • Conversion metrics
  • Benchmark comparisons with similar businesses

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings under Billing → Subscriptions. Your listing will remain active until the end of your current billing period. No refunds are provided for partial months.

Reviews and Ratings

How do reviews work?

Customers can leave detailed reviews with ratings for different aspects of your business including quality, service, price, location, and space. The overall rating is automatically calculated from these metrics.

Can I respond to reviews?

Yes! Responding to reviews shows that you value customer feedback. You can respond to reviews from your dashboard's review management section.

Can I remove negative reviews?

We only remove reviews that violate our content policy (spam, offensive language, false information). Legitimate reviews, even if negative, help maintain platform integrity. We encourage business owners to respond professionally to all reviews.

Technical Support

What browsers are supported?

Our platform works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Is the platform mobile-friendly?

Yes! Our platform is fully responsive and optimized for mobile devices. Both your dashboard and public listings look great on smartphones and tablets.

What image formats are accepted?

We accept JPG, PNG, and WebP formats. Images should be at least 1200x800 pixels for best quality. Maximum file size is 10MB per image.

How do I get help?

We're here to help! Contact our support team:

Still Have Questions?

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